Privacy Policy

1. Introduction

Social Ocean ("we," "our," or "us") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our services, including our website, mobile experience, and any integrated widgets or apps (such as our Shopify review widget).

2. Information We Collect

We may collect:

• Account information: Email address, and any information you provide when signing in (e.g., one-time codes sent to your email).
• Usage data: How you use our services (e.g., products viewed, wishlist or favorites, reorder activity).
• Device and technical data: IP address, browser type, device identifiers, and similar technical information.
• Feedback and reviews: If you submit ratings or feedback through our widgets (e.g., on checkout or thank-you pages), we may collect and process that content.

3. How We Use Your Information

We use the information we collect to: provide, maintain, and improve our services; authenticate you and manage your account; personalize your experience (e.g., showing relevant products or reorder options); process and display feedback or reviews where applicable; send transactional or service-related communications; comply with legal obligations; and protect our rights and the safety of our users.

4. Sharing of Information

We may share your information with: service providers who assist us in operating our services (e.g., hosting, analytics, email delivery); merchants or platforms where our services are integrated (e.g., Shopify store data in accordance with their policies); and law enforcement or other parties when required by law or to protect our rights. We do not sell your personal information.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide our services, and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your personal data, or to object to or restrict certain processing. You can often manage your account and preferences through our app or by contacting us. You may also have the right to lodge a complaint with a supervisory authority.

7. Security

We implement appropriate technical and organizational measures to protect your personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

8. Children

Our services are not directed to individuals under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children.

9. Changes

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact

For questions about this Privacy Policy or our privacy practices, please contact us at the email or address provided in our app or on our website.